Return policy

Return & Refund Policy

We offer a 30-day return window from the date of purchase. If more than 30 days have passed since your purchase, we regret that we cannot process refunds or exchanges.

Return Eligibility

To be eligible for a return, the item must be in its original packaging and in unused condition.

Non-Returnable Items

  • Gift cards

How to Initiate a Return

To start the return process, please provide a receipt or proof of purchase. Any items sent back after the 30-day period will not qualify for a refund.

Refund Process

Once your returned item is received and inspected, we will send you an email confirmation acknowledging receipt. We will also notify you of the approval or denial of your refund. If approved, your refund will be processed and credited to your original payment method within a specified timeframe.

Delayed or Missing Refunds

If you have not received your refund:

  1. Check your bank account again.
  2. Contact your credit card provider—sometimes refunds take time to reflect.
  3. Reach out to your bank—processing times may vary.

If you have done all of the above and still have not received your refund, please contact us at [email protected].

Return Shipping Details

To return a product, please mail it to:

📍 Bobhealthy, 10406 M.L.K. Jr Blvd, Denver, CO 80238, United States.

  • You are responsible for the shipping costs of returning your item.
  • Shipping fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
  • Exchange delivery times may vary depending on your location.