Shipping policy
Order Processing and Shipping Details
We strive to process and dispatch all orders within 24 to 72 hours, depending on the current order volume. During peak times, such as holidays or promotional events, processing durations may be slightly extended. Our standard shipping method is first-class 3-day shipping, with most orders reaching their destination within 15 to 25 business days from the shipping date. Once your order has been shipped, a confirmation email containing tracking details will be sent to the email address provided at checkout. If you do not see the confirmation in your inbox, please check your spam or junk folder.
Lost or Missing Packages
We take great care in ensuring your orders reach you securely; however, we cannot be held responsible for packages that are lost or stolen after shipment. If your package is missing and the shipping carrier is unable to resolve the issue, please reach out to us, and we will do our best to assist you in locating your order.
Shipping Inquiries
Once your package has been handed over to the shipping carrier, we no longer have direct control over the delivery process. If you have any questions regarding your shipment’s status, please contact the shipping provider listed in your confirmation email at [email protected] or [email protected].